GDPR Compliance Statement

Last updated: September 16, 2026

Our Commitment to Data Protection

lunar-point.com is committed to protecting the personal data of individuals in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you submit an inquiry form, you provide explicit consent for us to process your personal information
• Legitimate Interest: Processing necessary for our business operations and improving our services
• Contractual Necessity: Processing required to fulfill commission agreements

Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

Right to Rectification

You may request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data under certain circumstances.

Right to Restriction of Processing

You have the right to request that we limit the processing of your personal data in specific situations.

Right to Data Portability

You can request that we transfer your personal data to another organization or directly to you in a structured, commonly used format.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects.

How to Exercise Your Rights

To exercise any of these rights, please submit a written request to [email protected]. We will respond to your request within 30 days.

Please include the following information in your request:

• Your full name
• Email address associated with your inquiry
• Specific right you wish to exercise
• Any relevant details to help us locate your information

Data Protection Officer

For questions specifically related to data protection and GDPR compliance, you may contact our data protection representative at [email protected].

International Data Transfers

Your personal data is primarily stored and processed within South Africa. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Commission inquiries: Retained for the duration of project discussions plus 2 years
• Completed projects: Retained for 5 years for warranty and reference purposes
• Marketing communications: Retained until you withdraw consent

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.